Diploma in Business Communications Co-op

Diploma in Administration in Business Co-op
  • Gain a solid foundation in administration skills for business and prepare for entry into the world of business
  • Improve key skills needed for success in a business environment such as communication, teamwork, prioritizing and problem solving
  • Programs taught by industry professionals and highly-qualified instructors
  • Strengthen your résumé with Canadian work experience
  • Co-op placement service supports students to secure a paid co-op position in a field relevant to their studies

Program Description

The Business Communications Co-op Diploma provides learners with a diverse range of skills and knowledge. Students will cover a range of topics to prepare them for a variety of business industry positions such as customer service adviser, clerical worker, data entry operator, information desk clerk, office junior, receptionist and more. Students will develop the technical skills they need for business, as well as critically important soft skills, like communication and teamwork, that employers seek.

Successful graduates of the program will be able to apply a broad range of competencies in varied work contexts, using some discretion, judgment and relevant theoretical knowledge. They will be able to provide technical advice and support to a team.

Entry Requirements
  • Students who are interested in attending Greystone College must have completed (graduated from) their final year of general schooling or GED, or have mature student status
  • International students must demonstrate an Intermediate 2 level of English with Greystone’s online written test and speaking interview. The online written test is exempt if CLB6, IELTS 4.5 or ILSC Intermediate 2 is presented.
  • Completion of the Diploma in Office Administration is recommended.
  • If an applicant fails to meet the minimum requirements, they cannot be waived by either the institution or the student.
2017 Fees

Registration Fee: $150
Materials fee: $500
Tuition: $9490
Co-op service fee: $825

The student is responsible for the payment of any government fees related to the application for a work permit and the extension of study permit.

Co-op Service fee includes:

The co-op service includes: Various types of pre-placement assistance including workshops on resume and cover letter writing, job hunting strategies, practice interviews, individual meeting to advise on career development, and more.

Program Length

Daytime Program: 50 weeks
24 weeks academic study + 24 weeks paid work experience + 2 weeks academic study (post-placement feedback)

Evening Program: 92 weeks
48 weeks academic study (includes scheduled breaks) + 40 weeks paid work experience + 4 weeks post-placement study.

Start Dates - 2017*

Daytime Program: Jan 3, Jan 30, Feb 27, Mar 27, Apr 24, May 23, Jun 19, Jul 17, Aug 14, Sep 11, Oct 10, Nov 6, Dec 4

Evening Program: Jan 3, Feb 14, Apr 10, Jun 5, July 31, Sept 25, Nov 20

* Students whose co-op start falls in the month of December and early January can expect a few weeks delay to their practicum start date due to low business activities around Christmas and New years holiday.

Program Schedule

Daytime Program Schedule

Students taking the daytime program will follow the same course schedule from 9:00 AM–2:30 PM during all study portions. During the first 24 weeks of the program, students will also take the Work Placement Skills Course (Part 1 & 2) during the afternoon 2:45-4:00 PM block to prepare for their co-op. After completing the final course, students will start their co-op work placement. At the end of the work placement, students will return to Greystone College for 2 weeks of Post-Placement Study, and graduation.

9:00 AM–12:00 PM Class Work schedule as per
employer requirements
9:00 AM–12:00 PM Class
12:00–1:00 PM Lunch No Class 12:00–1:00 PM Lunch No Class
1:00–2:30 PM Class 1:00–2:30 PM Class
2:45–4:00 PM
Work Placement class*
No Class

*The Work Placement Skills course runs on an ongoing basis. Students will not attend for their entire 24 weeks, but will be required to attend and complete all course components to graduate.

Evening Program Schedule

Students taking the evening program will begin their program with 2 weeks of Work Placement Skills: Part 1 before taking their first 6 week program course. In between each 6 week course, students will take a 2 week break before starting their next course. At the end of the fourth course, students will complete 2 weeks of Work Placement Skills: Part 2 before commencing the co-op work placement. At the end of the 40-week work placement, students will return to Greystone College for 4 weeks of Post-Placement Study, and graduation.

5:15–6:30 PM
Work Placement
Skills: Part 1
(2 weeks)
4:15-9:15 PM
6 weeks / course
36 weeks total
Scheduled Break
2 weeks between each course
(8 weeks total) + Work Placement Skills:
Part 2 (2 weeks)
Work schedule as per employer requirements
5:15–8:00 PM
The Next Step
4 weeks

Course Details

  Course Name Description
Core Program Courses
Contribute to Effective Workplace Relationships In this workplace-centered course, students will learn how to gather information and maintain effective working relationships and networks, with particular focus on developing communication skills and understanding how to best represent an organization’s goals, values and culture in daily interactions.
Organize Personal Work Priorities and Development In this workplace-centered course students will learn to efficiently organize their own work schedules, to monitor and obtain feedback on work performance, and to maintain required levels of competence.
Write Basic Documents In this workplace-centered course, students will learn how to plan, draft, review and finalize basic documents.
Customer Relationship Management In this workplace-centered course, students will learn how to identify customer needs and monitor service provided to customers to ensure customer satisfaction
Teambuilding Skills and Innovation In this workplace-centered course, students will learn how to be effective and proactive members of an innovative team.
Document Design and Production In this workplace-centered course, students will learn how to design and produce various business documents and publications. Students will become familiar with selecting and using a range of functions on a variety of computer applications.
Work Placement Skills In this course, students will prepare for the Canadian workplace.
This course is very useful to students registered in a co-op program. It rapidly prepares students to apply for jobs and ensures their resumes and cover letters are to the business standard.
Additionally, it helps students through the process of applying for a tax file number (SIN).
Post Co-op
Follow Up
The Next Step This course follows up with students after their work placement.
It provides the student with a new perspective of their goals and achievements and prepares them to take the next step when they leave the program.

Co-op Positions could include the following:

  • Customer service advisor
  • Clerical worker
  • Information desk clerk
  • Receptionist/Secretary
  • Data entry operator
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