Refund Policy - Vancouver

  1. If the institution receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
    • (a) the institution receives a notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;
    • (b) the student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and the institution receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrolment contract and the contract start date; or
    • (c) the student does not attend a work experience component and the institution does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.
  2. The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.

  3. If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.

  4. Unless the program is provided solely through distance education, if the institution receives a notice of withdrawal from a student:
    • (a) more than seven days after the effective contract date and
      • i. at least 30 days before the contract start date, the institution may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.
      • ii. less than 30 days before the contract start date, the institution may retain up to 20% of the tuition due under the student enrolment contract, to a maximum of $1,300.
    • (b) after the contract start date
      • i. but before 11% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
      • ii. and after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
  5. Unless the program is provided solely through distance education, if the institution provides a notice of dismissal to a student and the date the institution delivers the notice to the student is:
    • (a) before 11% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
    • (b) after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
  6. If the institution provides the program solely through distance education and the institution receives a student’s notice of withdrawal or the institution delivers a notice of dismissal to the student and:
    • (a) the student has completed and received an evaluation of his or her performance up to 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
    • (b) the student has completed and received an evaluation of his or her performance for more than 30% but less than 50% of the program, the institution may retain up to 50% of the tuition due under the student enrolment contract.
  7. The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.

  8. Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
    • (a) of the date the institution receives a student’s notice of withdrawal,
    • (b) of the date the institution provides a notice of dismissal to the student,
    • (c) of the date that the registrar provides notice to the institution that the institution is not complying with section 1(c) or 2 of this policy, or
    • (d) after the first 30% of the hours of instruction if section 3 of this policy applies.
  9. If an international student delivers a copy of a refusal of a study permit to the institution, sections 1(a), 1(b), 4, 7, and 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
    • (a) the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit, or the program is provided solely through distance education.

Refund Policy - Toronto

Greystone College is prohibited by law from guaranteeing a position to any student or prospective student. This contract is subject to the Private Career Colleges Act, 2005 and the regulations there under. If a student of Greystone College gives notice of his or her intent to cancel a contract for a course of instruction, Greystone College is entitled to retain the registration fee and a proportion of the fees for the whole course of instruction as provided for by Sections 20, 21, 22, 24 and 25 of the regulations made under the Private Career Colleges Act, 2005 R.R.O. 1990, Reg. 939, s.19.

Refund Policy - New Delhi

To receive a refund of any portion of tuition fees, you must give ILSC written notice that you intend to withdraw from the program in which you have enrolled. If your Study Permit or Visa is denied, ILSC will retain the lesser of 25% of the total tuition fees due or $200 and, if applicable, the $60 Accommodation Registration Fee. If you cancel in writing before your program starts, you will receive a refund of the following percentage of your tuition fees:

  • Less than 7 days after your registration is submitted and before the program start date: the greater of either 75% of the total fees due or total fees minus $400
  • 30 days or more before the program start date: 75% of the total fees due
  • Less than 30 days before the program start date: 60% of the total fees due

If you cancel in writing or are dismissed from ILSC after your program starts, you will be refunded the following percentage of your tuition fees:

  • Less than 10% of program completed: 50% of total fees
  • 10-30% of program completed: 30% of total fees
  • More than 30% of program completed: 0% (no refund)

Change of schedules is considered the same as cancellation. i.e. for a schedule change of Intensive (30 lessons/week) to Part-Time (17 lessons/week), students will have to cancel the whole program and re-apply for the Part-Time program. If you are eligible for a refund under the conditions above, you will receive the refund within 30 days of ILSC receiving written notice of cancellation or ILSC's notice to you of dismissal.