Tourism and Hospitality Management Diploma(Toronto)
- The fastest-growing industry in Canada
- Get diversified industry skills that will open a wide range of career opportunities
- In addition to the Greystone diploma, graduates will receive a diploma and certificates from the internationally-recognized American Hotel and Lodging Association
- Program taught by industry professionals and highly-qualified instructors
Greystone College’s Tourism and Hospitality Management Diploma program is an intensive diploma program designed specifically to meet the vast employment needs, both staff and managerial, in the global tourism, hospitality, resorts and conventions markets.
Our aim is to provide our graduates with the knowledge and skills necessary to choose their career path and secure rewarding and successful employment in an industry that is expanding and vibrant.
Opportunities are constantly growing in entry-level, supervisory and management roles. Global competition is forcing the industry to raise its professional standards. Upon successful completion of this program, graduates will be qualified to work in hotels, motels, resorts, restaurants, convention centres and cruise ships.
- Students who are interested in attending Greystone College must have a secondary school diploma or equivalent (accepted secondary school diplomas must be from Canada or the USA); or be at least 18 years of age, and pass a superintendent approved qualifying test.
- International students must demonstrate a minimum of a high intermediate level of English with our online written test and arranged speaking interview.*
*Online written test is exempt if iBT 70, IELTS 6, or ILSC I4 is presented. The online written test is exempt if the ILSC Hospitality Management Preparation Certificate program is completed.
Materials fee: $1320
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Start Dates - 2017
Jan 3, Jan 30, Feb 27, Mar 27, Apr 24, May 23,
Jun 19, Jul 17, Aug 14, Sep 11, Oct 10, Nov 6, Dec 4
Program Modules & Course
|1||Hospitality Industry Financial Accounting||Get a comprehensive introduction to hospitality accounting concepts and procedures, the processing of hospitality financial data, and the flow of financial information in the accounting cycle that results in the production of financial statements.|
|2||International Hotel Management||This course provides the background every graduate will need in today's rapidly changing global marketplace. It prepares students to plan, develop, market, and manage hotels in the international arena. It gives students a solid foundation for understanding and managing cultural diversity in the workplace, and underscores the importance of protocol in international interactions.|
|3||Managing Service in Food and BeverageOperations||Service is the key to guest satisfaction. Learn how to plan for and successfully manage different types of food and beverage operations, including coffee shops, dining rooms, room service, banquets, on-site food service venues, and more. You’ll gain management know-how, planning skills, and hands-on techniques for consistently delivering quality service in every type of operation. Case studies by industry experts encourage you to think critically about situations you may face on the job.|
|4||Managing Hospitality Human Resources||Hospitality is a people industry, and this course shows how to manage the important human resources who provide services within a hospitality operation. Students will analyze contemporary issues and practices, as well as employment laws that have an impact on the way people are managed.|
|5||Supervision in the Hospitality Industry||Learn how to develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques.|
|6||Convention Management and Service||Get an introduction to the organization and structure of hotels, restaurants, clubs, cruise ships and casino hotels, from a management perspective. Topics include: business ethics, franchising, management contracts, marketing and sales and advertising|
|7||Fundamentals of Destination Management and Marketing||This course is a comprehensive guide covering basic functions of the contemporary convention and visitors’ bureau (CVB). Students will learn how destination management organizations depend on intertwined relationships involving hosts and guests, and suppliers and consumers, as well as complex networks of residents, government officials, and CVB leaders and employees.|
|8||Hospitality Sales and Marketing||Discover how to build a top-flight sales team with creative, successful sales and marketing programs that really work. This course shows how to sell rooms and food and beverage services to business and leisure travelers, travel agents, and meeting planners.|
|9||Marketing in the Hospitality Industry||This course takes a practical perspective in introducing you to the marketing of hotel, restaurants, and clubs. Topics include market segmentation, marketing research, sales, advertising, public relations, promotions, packaging, pricing strategies, revenue maximization, and travel purchasing systems.|
|10||Managing Front Office Operations||Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. Learn how front office activities and functions affect other departments and how to manage the front office to ensure your property’s goals are met. Case studies and real-world examples offer a practical industry perspective.|
|11||Managing Housekeeping Operations||No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining quality staff, planning, and organizing, to the technical details for cleaning each area of the hotel.|
|12||Managing Technology in the Hospitality Industry||Gain solid grounding in hospitality technology and the management of information systems. Content includes applications for all functional areas, including reservations, rooms, food and beverage, sales and event man.|