Acquire readily applicable hospitality operation concepts and techniques that will prepare you to efficiently supervise guest relations, front desk, housekeeping and related departments.
- Gain the skills needed to analyze and understand the lodging industry and the external factors that may influence the running of a hotel and its profitability.
- Earn additional certifications from the internationally recognized American Hotel and Lodging Educational Institute (AHLEI)
- Learn from highly qualified industry professionals through case studies and work projects
- Strengthen your résumé with Canadian work experience by taking the co-op program option
Daytime 26 weeks
Evening 48 weeks
Daytime 50 weeks
Evening 92 weeks
*Schedules will be adjusted in December to accommodate public holidays. Contact us for more information.
DAYTIME PROGRAM - 2019:
Jan 2*, Jan 28, Feb 25, Mar 25, Apr 22, May 21, Jun 17, Jul 15, Aug 12, Sep 9, Sep 30, Oct 7, Nov 4, Dec 2
*Jan 2 start date is Vancouver campus only
EVENING PROGRAM (VANCOUVER ONLY) - 2019:
Jan 2, Feb 11, Apr 8, Jun 3, Jul 29, Sep 23, Nov 18
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This course will provide the foundation you need to oversee the provision of quality dining service, including responsible alcohol service as well as onsite food and beverage operations.
Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. Learn how front office activities and functions affect other departments and how to manage the front office to ensure your property’s goals are met. Case studies and real-world examples offer a practical industry perspective.
Get a comprehensive introduction to hospitality accounting concepts and procedures, the processing of hospitality financial data, and the flow of financial information in the accounting cycle that results in the production of financial statements.
No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining quality staff, planning, and organizing, to the technical details for cleaning each area of the hotel.
In this course, students will prepare to take their new skills and knowledge into the job market. Students will focus on defining their future goals and career aspirations, and will learn how to write effective resumés and cover letters, interview basics, and what employers are looking for. Students will complete the course feeling prepared to find work in their new field.
Learn how to develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques.
Prepare students for careers in hospitality by presenting and describing opportunities in hospitality management. These opportunities include careers in a variety of businesses, including hotels, restaurants, institutions, private clubs, casinos, consulting firms, travel agencies, and cruise ships.
During the co-op work placement, students will put their skills into practise in a local workplace in a position related to their specific program objectives. Students will be required to complete job tasks as assigned to them by the employer. In addition, students are required to provide regular feedback (monthly, mid-term and final) on their placement experience to Greystone College using prescribed reporting forms.
This course follows up with students after their work placement. It provides the student with a new perspective of their goals and achievements and prepares them to take the next step when they leave the program.
In this course, students will prepare for the Canadian workplace. This course is very useful to students registered in a co-op program. It rapidly prepares students to apply for jobs and ensures their résumés and cover letters are to the business standard. Additionally, it helps students through the process of applying for a tax file number (SIN).